For the management of domestic worker recruitment, inspection services and labor disputes between employers and recruitment offices, the Public Authority for Manpower has launched an e-application platform, in an effort to eliminate paper transactions.

On the sidelines of a workshop to activate the application, the acting director general of the authority, Mubarak Al-Jafour, confirmed that a breakthrough had begun. As part of its efforts to protect the rights of everyone, PAM has begun implementing the inspection of the private sector, followed by the management of labor relations as well as domestic workers.

Besides inspecting offices and ensuring their compliance with the law, the application aims to resolve disputes between the domestic worker and the employer as well as between the employer and the recruitment office.

According to him, the authority is committed to the government's vision of facilitating and enabling all businesses for the largest beneficiary segment, particularly domestic workers.

Nasser Al-Moussawi, Director of the Domestic Labor Department at PAM, said that the new application would replace paper-based inspection and notification systems, and through it, recruitment offices and the Ministry of Interior represented by police stations will be able to communicate via official means.

Our goal is to resolve disputes between the parties to the domestic labor contract, whether they are the recruitment office, the employer, or the domestic worker.

Rabab Al-Osaimi, Director of the Department of Information Systems Center, emphasized the importance of three pillars in the domestic labor system: the system for resolving domestic labor disputes, the system for conducting administrative inspections and the smart inspection, which is geared towards inspectors.