Opening of outsourcing centers for Indian passport and visa services on 3 August 2014.

 

The current service provider of the Embassy of India for outsourcing of passport and visa services M/s BLS International Services Ltd. will be close its operations from 2 August 2014 (Saturday).  The new service provider M/s Cox and Kings Global Services in partnership with its local partner M/s Al Qabas Assurex General Trading and Contracting Company W.L.L. will take over the operations from Sunday, 3 August 2014.

 

2.       Following are the locations from which M/s Cox and Kings Global Services will operate from:

(i)           Behbahani Tower, 17^th Floor, Sharq, Kuwait for passport and visa services.

(ii)          2^nd Floor, Jleeb Al Shuyoukh Block 1, Street 1, Xcite building, Kuwait for passport services.

(iii)        Complex Kais Alghanim, 4^th Floor, Mecca Street in front of Al Anood Complex, Fahaheel, Kuwait for passport and visa services.

 

3.       The new outsourcing centers shall be open on all days, except when specified by the Embassy of India, Kuwait.  On working days (Sunday to Thursday), the operating hours would be from 0800hrs to 1200hrs in first half and 1600hrs to 2000hrs in second half.  On weekend (Friday and Saturday) the operating hours would be from 1600hrs to 2000hrs only.

 

4.       It is anticipated that the transition of passport and visa services from M/s BLS International Services Ltd. to M/s Cox and Kings Global Services in partnership with its local partner M/s Al Qabas Assurex General Trading and Contracting Company W.L.L. will be smooth and without any disruption of services.  All passports and visas applied for with M/s BLS International Services Ltd. during end of July and before 2 August 2014, may be collected from the Embassy, if not obtained at M/s BLS International Services Ltd..  However, in the event of any delay in opening of the new centers beyond 3 August 2014 by M/s Cox and Kings Global Services in partnership with its local partner M/s Al Qabas Assurex General Trading and Contracting Company W.L.L., the passport and visa services shall be provided by the Embassy of India, Kuwait at its premises at Diplomatic Enclave, Arabian Gulf Street, 13015, Safat, Kuwait until such time that the new service provider is able to take up the outsourcing services on its own.