Launch of a New Digital Platform for Employees in the Private Sector
The Public Authority for Manpower (PAM) has launched a newly developed Easier Manpower Portal, designed to enhance service delivery for private sector employees in Kuwait. Integrated through the Ashal App, this platform offers a unified solution for employment-related tasks, streamlining procedures and boosting accessibility.
Accessible via secure login through the Kuwait My ID app, the portal empowers users with the following features:
Users can monitor the status of submitted applications. The portal provides real-time updates on application decisions, including acceptance or rejection, along with reasons for any rejections.
Employees can view and print their employment contracts linked to approved work permit applications, offering easy document access for personal or legal use.
Workers can lodge labor-related complaints, whether concerning salaries, working conditions, or job transfer issues. Supporting documents can also be uploaded to strengthen their claims.
Recognition of Educational Qualifications
Through the portal, users can submit requests for the recognition of academic and professional qualifications, an essential step for validating credentials in Kuwait's job market.
Employees may submit requests to cancel their work permits in cases of departure from the country or transfer to another employment sector, contingent on Labor Relations Department approval.
The platform enables users to print official labor certificates, facilitating administrative procedures and legal compliance.
The Easier Manpower Portal is part of Kuwait’s broader digital transformation initiative aimed at enhancing labor market transparency and simplifying government services. It supports worker rights, reduces administrative burdens, and aligns with international labor standards.
According to KUNA, the initiative reflects the government's commitment to developing e-government services that empower workers and streamline their interactions with labor authorities.