In a press statement, the ministry emphasized its commitment to notifying subscribers about their financial obligations. Over the past week, alerts have been sent via the government application ‘Sahel,’ encouraging subscribers to promptly settle outstanding amounts.

Automated Disconnection Program Activation

The ministry further revealed plans to launch an automated disconnection program in early December. This initiative will target both residential and commercial accounts with unpaid dues. A follow-up notification will soon be issued through the ‘Sahel’ app, detailing the exact amounts owed by subscribers.

Payment Methods to Avoid Service Disruption

To ensure uninterrupted services and avoid transaction restrictions, the ministry urges subscribers to settle their dues promptly. Payments can be made through:

• The official website of the Ministry of Communications.
• Regional service centers using the K-Net payment system.

These proactive measures aim to streamline collections and enhance service efficiency for all users.